customer service
Customer Service

To contact customer service, please call us toll free at (877) 4-NOWALI   (877-466-9254), or email to info@nowali.com.  Hours are 9-5 EST, M-F.  Outside USA please call +1 (609) 397-6303.

Returns and exchanges of unworn footwear are accepted for any reason within 30 days of purchase.  Please contact customer service for a return/exchange form prior to sending merchandise back.

Shipping and delivery : orders received before 2:00 EST are normally shipped the same day via UPS.  Delivery time ranges from next day on the East Coast to approx. 5 business days for West Coast customers.  AK/HI orders are shipped via priority mail.